CLCI Sponsors: CMA Workshop by Robert Kaplan on Strategy Execution in Non-Profit and Public Sector Enterprises

Dr. Robert Kaplan, co-creator of the Balanced Scorecard, conducted this one day workshop at Toronto Marriott Airport Hotel on February 20, 2009. Over 75 CMA members participated along with some members of the CLCI TEN (The Executive Network). Participants’ evaluation indicated that the workshop was very well received.

Robert Kaplan defined strategy management and highlighted the importance of leadership involvement in the change process. He presented the link between planning, budgeting and strategy and the critical role of the Office of Strategy Management. Few people have contributed as significantly to the art and especially the science of business strategy as Robert Kaplan. His Balanced Scorecard is the premier tool for aligning a company’s current actions with its strategic goals. This performance management system helps business leaders clarify their corporate vision and align people, business units, and resources with a unified strategy. In his research and writing, speaking and consulting, Robert develops ways to link cost and performance management systems to strategy implementation and operational excellence.


Special Guest speaker, Ms. Sophie de Villers, Vice President, Strategy Management Canadian Blood Services presented an overview on how Canadian Blood Services has integrated the Balance Scorecard for effective Strategy Execution and the role of the strategy management office to guide the critical strategy execution process.

As the exclusive sponsor to this workshop, CLCI offered a complimentary organizational assessment to all participants. The assessment illustrates management and employee alignment in the critical areas of strategy, design and culture; and helps pin point the best opportunities for strategic business improvement.

CLCI’s process of ‘Creating a Strategy-Focused Organization’ is built around the five principles propounded by Drs. Robert Kaplan and David Norton, the creators of the Balanced Scorecard. CLCI has been able to perfect the process after field testing it with many of our clients. The procedure is supported by easy-to-follow models, templates, slide presentations and workbooks.


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